Home / Intelligent Automation

Processes that think.

When what your team does involves judgment, classification or interpretation — generative AI changes the game.

What we do

Automation that resolves, not just executes.

We combine LLM + tools + feedback loops. Nothing reaches production without clear metrics.

LLM-centered workflows

Classification, extraction and decisions in flows with clear human-fallback rules.

Document processing

Contracts, invoices, records, proposals. Semantic structuring with field-level audit.

RPA on steroids

Where traditional RPA broke on variations, generative AI closes the loop with reasoning.

Operational metrics

Latency, rework rate, % auto-resolution, cost per document. Visible in real time.

By the numbers

What volume and quality say at quarter end.

throughput in cognitive backoffice
−0%average time per document processed
0%auto-resolution with field-level audit
R$ 0average cost per document
Anatomy

Cognitive workflow, end to end.

Automation that doesn't break on semantic variation — generative AI handles different documents, rephrased sentences, unforeseen exceptions, while staying auditable.

  1. F1

    Capture

    Multi-source ingestion: email, upload, API, scan OCR.

    Output Input pipeline with format validation.

  2. F2

    Structure

    LLM extraction + declared schema per document type.

    Output Normalized JSON with per-field confidence.

  3. F3

    Decision

    Rules + model decide auto-approval vs. human review.

    Output Confidence threshold calibrated per type.

  4. F4

    Audit

    Every decision has a trail: input, prompt, model, confidence, output. Digitally signed.

    Output Audit-ready logs (internal/external).

Under the hood

Tools that ship workflow without breaking.

Document AI

  • Claude VisionOCR + semantic structuring.
  • Azure Form RecognizerFixed-layout documents.
  • AWS TextractBulk OCR.
  • PaddleOCRSelf-hosted for sensitive data.

Orchestration

  • TemporalDurable workflows.
  • n8n / ZapierLightweight integrations.
  • Apache AirflowBatch pipelines.

ERP/CRM integration

  • SAP, Oracle, TotvsNative API where available.
  • SalesforceApex + REST.
  • RPA bridgeFor legacy systems without API.
In production

Automation that thinks.

−72%

Contract analysis · 50k contracts/month

Structured clause extraction with field-level audit. Each clause has an extracted value, a confidence score and the original passage for human validation when needed.

+94%

Healthcare invoice review

Automatic cross-checking between invoice, EHR and contractual table. Flags technical denials with rationale, letting the human auditor focus only on edge cases.

10×

Commercial proposal structuring

Heterogeneous vendor PDFs converted into normalized structured tables. Procurement team stopped copying and pasting and started comparing.

Vs. alternatives

When generative AI beats traditional RPA.

LA AI · generativeCognitive workflow
Traditional RPAUiPath, Automation Anywhere
Off-the-shelf SaaSGeneric tool
Handles format/language variation
Learns from human corrections
Per-field audit with confidence
Deployment in 4-8 weeks
Custom for regulated process
Predictable cost per document
Frequently asked

About intelligent automation.

RPA vs. generative-AI automation?

Traditional RPA runs deterministic scripts — when input varies, it breaks. Generative AI handles semantic variation: different documents of the same type, rephrased sentences, unforeseen exceptions. RPA + AI is the common pattern today.

How do we measure quality?

On every deployment we define a gold-set (samples reviewed by domain humans) and run continuous evaluation. Above the agreed threshold, output goes automatic; below, it goes to human review.

Does it integrate with our ERP/CRM?

Yes. Native APIs (SAP, Oracle, Salesforce, etc.) or webhook for custom systems. Legacy without API: RPA bridge.

What if the model is wrong?

We define confidence gates per error type. Expensive errors (e.g., approving an invoice) always pass through a human. Cheap errors (e.g., ticket urgency classification) can go automatic with sample-based audit.

Next step

Ready to take your AI from the lab and into production?

Intelligent Automation with AI · Workflows that think